For online orders, we accept stuff in new condition with original tags attached for a full refund. There’s no restocking fee. You have 10 business days from the day you receive your shipment to postmark your items for return. Your refund will be credited to the same credit card used to make the purchase.
Need to make a return? No sweat! e-mail us at firstname.lastname@example.org and let us know your order number. We will provide you with instructions and a return address to ship your clothing back. All returned items will be inspected to see if you qualify for a refund (we will not except worn merchandise). *we highly recommend you ship via a trackable shipping option
We will provide a refund on unworn merchandise within 10 business days after you receive the items.
Yes, you are responsible for all return shipping costs. Peoples Product will not be responsible for lost returns. Note: please indicate "RETURN, NO DUTIES" on the package, otherwise the package may be returned to you.
No. You must contact us before sending your return, as the return address may be different from the address your order was originally shipped from. We cannot guarantee refunds for merchandise returned without contacting us.
All items marked final sale have been reduced in price and cannot be returned for a refund or exchanged for a different size, colour, or style. We understand that buying Final Sale items can be tricky, so if you have any questions about sizing, fit, or fabric, please email us email@example.com before placing your order. If you send a “Final Sale” item back to us for a return we will not be able to process a refund. No exceptions will be made for sizing, fit, or fabric issues.
Items purchased as a gift are still applicable to our ‘Final Sale’ policy and can’t be returned for a refund or exchanged for a different size, colour, or style